Shipping Policy

 

Our goal is to deliver the best customer experience no matter where you are. We closely monitor delivery performance every day to ensure the fastest possible response and the most efficient service.

Shipping Fee: Free worldwide.
Delivery Provider: Email.
Delivery Time: Usually delivered within 5 minutes. (*Please note that these are estimated delivery times only, Because our system needs to check your order, and it takes a certain amount of time to prepare the QR code.)

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What You Will Receive

Your email may include:

• Your eSIM QR code or activation details (depending on the plan)

• Installation and activation instructions

Please follow the instructions in the email to install and activate your eSIM so you can access data services.

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Delivery Channels

Order and activation information is primarily delivered via email. In some cases, your eSIM details may also be available in your Esimvanta account or order page (if applicable).

Official Email Domain Notice:
Esimvanta sends official order emails only from the @esimvanta.com domain. We do not send order details from any other email domain.

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If You Did Not Receive the Email

If you do not receive the email within the expected time:

• Please check your spam/junk folder and confirm your mailbox is not full.

• Please contact customer support for assistance.