FAQs

What is an eSIM?

The eSIM is a digital SIM card that can be installed directly into smartphones or other mobile devices, keeping you connected anytime, anywhere. It functions similarly to a traditional SIM card but without the need for a physical card. As long as your device is compatible, you can use an eSIM.

Can I use my SIM card and Esimvanta eSIM at the same time?

If you use an Apple device, you can use both a physical SIM card and an eSIM simultaneously. You can retain your primary SIM card in your phone while using the eSIM from Esimvanta for data transmission. Ensure your phone settings are updated to use the Esimvanta eSIM for data transmission to avoid roaming charges.

How can I delete the Esimvanta eSIM once I’ve used my data?

There is no need to delete the eSIM once you have finished using it. However, if you wanted to, you can do this by going to your phone’s SIM card manager.

How many times can I use my eSIM card?

If needed or when changing phones during your trip, you can transfer your eSIM. However, note that you can only transfer the eSIM to two devices—the original one and a new one. Once you’ve installed it on a different device than the original, you won’t be able to reinstall it on the original device and you must deliver the eSIM from the original device to install it in the second device.

How can I check how much data I have left?

To check the data balance you have left, log in to our Holafly Center with the credentials we sent you by email when you made the purchase. You can also check your data balance from the data settings on your device.

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