Payment Methods

To protect customer rights and provide a smooth checkout experience, Esimvanta sets out the following policy regarding payment methods, security, and transaction handling.

1. Accepted Payment Methods

Esimvanta offers a range of secure payment options. Only the payment methods displayed at checkout are available for your specific order. Availability may vary by country/region, billing address, device, currency, issuer rules, and payment channel requirements.

We currently support the following payment methods (subject to checkout availability):

A. Cards

• Visa

• Mastercard

• American Express (AMEX)

• JCB

• China UnionPay
  (Other card networks or local card options may appear in certain regions.)

B. Digital Wallets

• PayPal

• Apple Pay

• Google Pay

• Samsung Pay

• Alipay

• WeChat Pay

• Venmo

• Cash App

C. Buy Now, Pay Later (BNPL)

• Klarna (KlarnaBNPL)

• Afterpay

• Clearpay
  BNPL availability is subject to eligibility checks and regional availability.

D. Local / Regional Payment Methods (by region)

Local methods may appear based on your location and checkout eligibility:

• Southeast Asia: GrabPay, PayNow, DANA, GoPay, GCash, Touch ’n Go

• Europe: iDEAL, Bancontact, SOFORT Banking, Giropay, EPS, BLIK, Przelewy24, Twint

• Korea (KR): KakaoPay, NaverPay, BC Bank KR

Important: If a payment method is not supported for your order, it will not appear at checkout.

2. Currency & Exchange Rates

Our default checkout currency is USD unless otherwise displayed at checkout. The final payable amount and currency are shown before you confirm payment.

If your card/wallet uses a different currency, your bank or payment provider may apply currency conversion and/or cross-border fees. These fees are charged by third parties and are not added by Esimvanta.

3. Payment Security

We use industry-standard security and encryption practices. Payments are processed securely through trusted third-party payment processors available on our store, depending on the payment method selected.

• Esimvanta does not store full card numbers or CVV codes.

• Some transactions may require additional verification (e.g., 3D Secure) or may be declined by the issuer/payment channel.

• We may apply reasonable fraud-prevention checks to protect customers and the platform.

4. Esimvanta eSIM cards require no physical delivery.

After successful payment:

• You will receive an order confirmation email; and

• Your eSIM details (QR code / installation information) will be provided on the order confirmation page and/or via email.

Please ensure your email address is correct and check spam/junk folders if you do not receive the email.

5. Payment Failures & Risk Controls

A transaction may be declined, cancelled, or placed on hold for security or compliance reasons, including (but not limited to):

• Billing information mismatch

• Issuer authorization declined

• Unusual order patterns or high-risk network environments

• Payment channel risk controls or compliance requirements

If payment fails, you may try another payment method, confirm billing details, switch networks, or contact support with your order information.

6. Refunds & Chargebacks

Refunds are handled according to our Refund Policy.

If you file a chargeback with your bank/payment provider, order processing may be paused and future transactions may be restricted while the case is investigated. For faster resolution, please contact our support team first.

7. Payment Icons & Availability (Footer vs Checkout)

Payment icons shown in the website footer are an overview of payment methods we may support. Availability varies by region, billing address, device, currency, issuer rules, and payment channel requirements.

The checkout page is the authoritative source. Only methods displayed at checkout are available for your order.

8. Contact Us

Email: support@esimvanta.com
(Please include your order number and screenshots of any payment error message.)